Customer Support
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We do our best to ensure all
products that we sell are quality items. To achieve this we use in
house testing & real life field testing. |
| However, if you experience a problem with one of our products please email jim1@easternbeaver.com with the following information: |
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Date Purchased: Purchasers Email Address: Purchasers Name: Product Purchased: Problem Description: Any relevant observations or comments: |
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We will get back to you as soon as we can, either with some
questions to help us understand better, the issue, or with
directions
on how to address the issue. In the event it is related to a product failure, we will either replace the item, or request the faulty unit be returned so we can repair or replace. In most cases, about 80%, the issue is simple such as a main fuse holder without a fuse installed. All products are shipped without fuses in fuse holders , as all kits should be installed completely ( wired in ) , then fuses installed.
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It urgent, you can call us during our
business hours we can take calls on 81-55-225-4040 |
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PC-8R Installation Notes PC-8 Installation Notes Dimmer Installation Notes - Coming Soon EB-60A Installation Notes - Coming Soon EB-110D Installation Notes - Coming Soon
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Last Updated: 5/21/2024